Question 1

How do I request an appointment?

Accepted Answer

Click on the link on the web page, then complete the Appointment Request Form. Once we receive your form, we will confirm your appointment time via text.

Question 2

Who will be at the appointment?

Accepted Answer

There will always be two volunteers from STYLE Options to help you at your appointment. You can chose if these should both be female or one male and one female on the Appointment Information Form.

Question 3

Can I bring someone with me?

Accepted Answer

Yes of course you can, though we would ask no more than 3 people come with you.

Question 4

How many outfits can I choose from?

Accepted Answer

That depends on how much stock we have in your size and preferred colour and style.   We do have over 1000 options in stock.

Question 5

Can I keep the outfit?

Accepted Answer

We want to help save the planet and believe in sustainability so it’s important to us that we reuse all the outfits we loan out. We ask that you return the outfit after your event. Details on how to do this will be in your bag when you take away your outfit.

Question 6

Can I alter the outfit to fit me?

Accepted Answer

Absolutely - we are happy for you to make alterations to the outfit and can recommend some local  options for you.

Question 7

Why do you need my information?

Accepted Answer

we want to try our best you get the perfect outfit for you. Having information like your size, height and preferred colours before your appointment helps us do that.

Question 8

Who can use STYLE Options?

Accepted Answer

Young adults aged 16-23 who are at (or are former pupils of) schools in Clackmannanshire or Stirlingshire.

Question 9

What if I can’t afford a ticket to the Prom?

Accepted Answer

We might be able to help with the cost of your Prom ticket, just select the relevant box on the Appointment Information Form and we can chat about it at your appointment

Question 10

How much do I have to pay?

Accepted Answer

There is no charge for your outfit, but we would be happy to accept a donation to help running costs if you able to do so. But there is no expectation or obligation, STYLE Options is free for you to use.

Question 11

What do I do if my outfit gets damaged or dirty?

Accepted Answer

That’s not a problem, just follow the return instructions which will be in the bag you received your outfit in and we will sort that out.

Question 12

When can I pick my outfit up?

Accepted Answer

You can take it away on the day of your appointment or arrange a different day closer to your event date if that suits you better.

Question 13

When do I have to return it?

Accepted Answer

It would great to get it back, please return it by 14 days after your event.  Instructions for this will be in your outfit bag.

Question 14

How can I donate some funding to Style Options.

Accepted Answer

You can make a one-off or regular donation to help us with costs.  Contact us on Facebook and we will share bank details for either a transfer or a standing order (where you can donate from as little as £1 a month).